31 or more days prior to the start of tour: the cancelation Fee is 50% of tour price.
30 days or less prior to the start of the tour or during the tour: Fee is 100% of tour price.
Time of cancellation will be when notice is received by Costa Rica Monkey Tours office.
Please contact us toll-free from the United States and Canada at 1-800-774-5228 from 8 a.m. to Midnight Eastern Standard Time and a tour specialist will be glad to assist you with your reservation. Otherwise, please complete this form and a tour specialist will contact you within 48 hours to complete your booking.
Natural disasters and other unforeseen situations Policy:
Costa Rica is a country subject to tropical weather which changes rapidly and sometimes without notice. Natural disasters and other unforeseen situations related to weather changes are possible at any time.
Given the case that the customer is already in the country when these unforeseen situations occur, Costa Rica Monkey Tours will not be responsible for extra days the customer may have to stay in the country due to a natural disaster or any unforeseen situation caused by weather, nor will be responsible for flight delays, reschedules or expenses these unforeseen situations may generate.
If the customer has a tour already scheduled in the next days to come and a natural disaster or other unforeseen situations occur in the country prior his/her flight that may interfere with the tour, he/she will be allowed to reschedule without charge.
Please contact us toll-free from the United States and Canada at 1-800-774-5228 from 8 a.m. to Midnight Eastern Standard Time for more information.